Terms & Conditions
Welcome to our website. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing this website or placing an order, you agree to follow these terms.
1. General Information
This website sells car accessories, car care products, electronic accessories, interior accessories, exterior accessories, and related automotive products.
By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
2. Product Information
We try our best to display accurate product details, images, descriptions, prices, and availability. However, product colors, sizes, packaging, and specifications may slightly vary from the images shown on the website.
Customers are advised to check product compatibility with their vehicle before placing an order.
3. Pricing
All product prices are displayed in AED — UAE Dirham, unless mentioned otherwise.
Prices may change at any time without prior notice. The final price shown at checkout will be applicable to your order.
4. Orders
Once you place an order, you will receive an order confirmation by email, SMS, or WhatsApp. Order confirmation does not guarantee product availability.
We reserve the right to cancel or refuse any order due to stock unavailability, incorrect pricing, payment issues, suspected fraud, or any other valid reason.
5. Payment
We accept available payment methods shown at checkout, including online payment, card payment, wallet payment, bank transfer, or cash on delivery where available.
For online payments, orders will be processed only after successful payment confirmation.
6. Delivery
We deliver to selected locations in the UAE and other available service areas. Delivery time may vary depending on location, product availability, and courier service.
Any delivery date shown is an estimated date and may change due to unavoidable circumstances.
7. Shipping Charges
Shipping charges, if applicable, will be shown during checkout before you confirm your order.
Free delivery may be available on selected products, promotional offers, or minimum order values.
8. Installation
Some car accessories may require professional installation. Unless clearly mentioned, installation service is not included with the product price.
We are not responsible for damage caused by incorrect installation, misuse, or installation by an unauthorized person.
9. Returns & Exchanges
Products may be returned or exchanged only if they are eligible under our return policy.
To qualify for return or exchange, the product must be unused, undamaged, and returned with original packaging, invoice, labels, and accessories.
Used, damaged, installed, customized, or opened electronic products may not be eligible for return unless they are defective.
10. Refunds
Refunds will be processed after product inspection and approval. Refunds may be issued to the original payment method, store wallet, or other approved method.
Shipping charges, payment gateway fees, or service charges may not be refundable unless the return is due to our error.
11. Warranty
Some products may come with brand warranty or seller warranty. Warranty details will be mentioned on the product page where applicable.
Warranty does not cover physical damage, water damage, misuse, wrong installation, normal wear and tear, or unauthorized repair.
12. Damaged or Wrong Product
If you receive a damaged, defective, or wrong product, please contact us within the allowed return period with your order ID, product photos, and unboxing video if available.
After verification, we may offer replacement, exchange, repair, or refund as per our policy.
13. Product Compatibility
Some accessories are universal, while others are vehicle-specific. It is the customer’s responsibility to check whether the product is suitable for their car model before purchase.
We are not responsible if the customer orders an incompatible product without checking the product description.
14. User Account
Customers may need to create an account to place orders or track purchases. You are responsible for maintaining the confidentiality of your login details.
We are not responsible for any loss caused by unauthorized access to your account due to your negligence.
15. Website Usage
You agree not to misuse this website for illegal activities, fraud, hacking, spam, false orders, or any activity that may damage the website or business reputation.
We reserve the right to block or restrict access to users who violate these terms.
16. Offers & Discounts
Promotional offers, coupon codes, and discounts are valid for a limited time only. We reserve the right to modify or cancel offers without prior notice.
Only one coupon or offer may be applicable per order unless mentioned otherwise.
17. Limitation of Liability
We are not liable for indirect losses, vehicle damage, installation issues, loss of profit, or any damage caused by misuse of products.
Our maximum liability is limited to the value of the product purchased from our website.
18. Intellectual Property
All website content, including logo, images, product descriptions, graphics, design, and text, belongs to the website owner or respective copyright holders.
You may not copy, reproduce, or use our content without written permission.
19. Privacy
Your personal information will be handled according to our Privacy Policy. By using this website, you agree to the collection and use of your information for order processing, delivery, support, and marketing communication where applicable.
20. Changes to Terms
We may update these Terms & Conditions at any time. Updated terms will be posted on this page, and continued use of the website means you accept the updated terms.
21. Contact Us
For any questions about these Terms & Conditions, you can contact our support team through phone, email, WhatsApp, or the contact form available on our website.
Business Location: Dubai, United Arab Emirates
Currency: AED — UAE Dirham